food and pharmaceutical wholesale


Thanks to the use of ivii.assist at a Swiss food wholesaler, the many mechanical and electrical components of the empties sortation system can be serviced in a very short space of time, thereby guaranteeing system availability. What's more, a private pharmaceutical wholesaler in Italy has also equipped its service technicians with ivii.assist. Service technicians can look directly into the warehouse – cross-border communication has never been so easy and efficient.


Cross-border communication – easy and efficient




on the high seas and at great heights


With ivii.assist, service support is also guaranteed in places where the weather is rough and escape routes are long. The service technician at high seas is connected with experts across the globe via satellite, 3G, or 4G, and soon, also via eSIM, on a mobile communication portal with audio and video conference features. This assistance guarantees the availability of crucial complex components in order to be ready for the next port of call. The ease of use of ivii.assist also assures the quality of service calls during maintenance at great heights, such as the maintenance of wind turbines, for example.


the quality of the service calls is guaranteed thanks to the ease of use.



Furthermore, German car manufacturers also rely on the manual picking solution supported by augmented reality. The intuitive man-machine communication ensures high quality and efficiency during the picking process.


quality and efficiency during the picking process